We would love to hear from you

 
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contact us

Contact us by Email, Telephone or Mail

Exceeding customer service is a goal we strive for everyday. We also understand that there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

Email:

For all assistance email us at:
computer_store@brown.edu

We will respond to you within 1 to 24 hours, during regular business hours. All email correspondence is completely confidential. You may also contact a service representative during regular business hours:

Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

What kind of comment would you like to send?

Issue General Problem Suggestion Compliments

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Other:

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Tell us how to get in touch with you:

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Please contact me as soon as possible regarding this matter.

Telephone:

Live Customer Care Center (401) 863-7289 or 7205

Monday to Friday   9:00 am to 8:00 pm (EST)

Saturdays 10 am to 8 pm, Sundays 11 am to 5 pm. During closed hours please leave a message.  A customer representative will contact you within 24 hours of the first business day.

FAX:

(401) 863-7229

Mail:

Send your inquiries to:

  • Brown University Bookstore
  • Attention: Technology Center
  • 71 Olive Street
  • Providence, RI 02912